EntrustedMail - Email delays caused by a Zix Encryption partial outage. We will update this alert as we get more information from Zix engineering. – Incident details

All systems operational

Email delays caused by a Zix Encryption partial outage. We will update this alert as we get more information from Zix engineering.

Resolved
Partial outage
Started about 1 year agoLasted about 16 hours

Affected

Secure Cloud (Zix)

Partial outage from 7:28 PM to 11:22 AM

Secure Cloud (Zix) Encryption Gateway

Partial outage from 7:28 PM to 11:22 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. We do apologize for this inconvenience.

  • Identified
    Identified

    No new emails should be delayed however the ones that were backlogged during the high severity issue are starting to process out to the intended recipient.

  • Investigating
    Investigating
    We are currently investigating this incident.