EntrustedMail - Scheduled Network Maintenance - October 18th 2025 – Maintenance details

All systems operational

Scheduled Network Maintenance - October 18th 2025

Completed
Scheduled for October 19, 2025 at 3:00 AM – 5:00 AM

Affects

EntrustedMail Access Management Portal

Under maintenance from 3:00 AM to 5:00 AM

EntrustedMail Email Archiving

Under maintenance from 3:00 AM to 5:00 AM

EntrustedMail Encryption Gateways

Under maintenance from 3:00 AM to 5:00 AM

EntrustedMail US Region Encryption Gateway

Under maintenance from 3:00 AM to 5:00 AM

EntrustedMail EU Region Encryption Gateway

Under maintenance from 3:00 AM to 5:00 AM

Secure Cloud (Zix)

Under maintenance from 3:00 AM to 5:00 AM

Updates
  • Completed
    October 19, 2025 at 5:00 AM
    Completed
    October 19, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    October 19, 2025 at 3:00 AM
    In progress
    October 19, 2025 at 3:00 AM
    Maintenance is now in progress
  • Planned
    October 19, 2025 at 3:00 AM
    Planned
    October 19, 2025 at 3:00 AM

    Affected Services

    ·         Network connectivity

    Affected Users / Customers

    ·         Customers utilizing EntrustedMail services.

    Expected Impact

    ·         Brief periods of increased latency or packet loss may occur during de-peering and re-peering.

    ·         No significant service interruption is expected.

    Reason for Maintenance

    ·         One of our upstream network providers will be performing required maintenance.

    ·         To minimize customer impact, our engineers will proactively de-peer from this provider and re-peer once the maintenance is complete.

    Actions Required

    ·         No action is required from customers.